Privacy Policy

1. Introduction

DollarPostPro ("we," "our," or "us"), operating DollarPost.pro, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our Service, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

DollarPostPro is the data controller responsible for your personal data.

3. Information We Collect

3.1 Information You Provide

• Account information: Email address, name (collected via Clerk authentication)
• Payment information: Processed securely by Stripe; we do not store your card details
• Content generation inputs: Topics, keywords, preferences, custom instructions
• Profile information: Business name, industry, target audience (optional)
• Communications: Support requests and correspondence

3.2 Information Collected Automatically

• Usage data: Features used, generation history, credit transactions
• Device information: Browser type, operating system, screen resolution
• Log data: IP address, access times, pages visited, referring URLs
• Cookies: Essential and analytics cookies (see Section 9)

3.3 Generated Content

We store the content you generate (social posts, blog articles, images) to provide the history feature and allow you to access your past generations.

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

• Contract: Processing necessary to provide the Service you have purchased (account management, content generation, payment processing)
• Legitimate Interests: Security, fraud prevention, service improvement, analytics (where our interests do not override your rights)
• Consent: Marketing communications (you can withdraw consent at any time)
• Legal Obligation: Where we are required to process data by law (e.g., tax records)

5. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Service
• Process payments and manage your account and credits
• Generate content based on your inputs
• Store and display your generation history
• Send transactional communications (receipts, account notifications)
• Send marketing communications (with your consent)
• Respond to your inquiries and support requests
• Detect, prevent, and address fraud, abuse, or security issues
• Analyse usage patterns to improve our Service (using anonymized data)
• Comply with legal obligations

6. Data Sharing and Third Parties

We share your information with the following categories of third parties, who act as data processors on our behalf:

We may also share information: (a) when required by law or legal process; (b) to protect our rights, property, or safety; (c) in connection with a business transfer, merger, or acquisition.

We do not sell your personal data to third parties.

7. International Data Transfers

Your data may be processed in countries outside the UK, including the United States (where OpenAI, Anthropic, Stripe, and Clerk are based). When we transfer data outside the UK, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO) or transfers to countries with adequate data protection laws.

8. Data Retention

We retain your data for the following periods:

• Account data: Until you request deletion or close your account
• Generated content: Until you delete it or close your account
• Payment records: 7 years (legal/tax requirements)
• Server logs: 90 days
• Analytics data: 26 months (anonymized)

After the retention period, data is securely deleted or anonymized.

9. Cookies

We use the following types of cookies:

• Essential cookies: Required for authentication and basic functionality (e.g., Clerk session). These cannot be disabled.
• Analytics cookies: Help us understand how visitors use our site (e.g., Google Analytics). These require your consent.
• Preference cookies: Remember your settings and choices.

You can manage your cookie preferences through our cookie consent banner or your browser settings. Note that disabling essential cookies may prevent the Service from functioning properly.

10. Your Rights (UK GDPR)

Under UK data protection law, you have the following rights:

• Right to access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your data ("right to be forgotten")
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Receive your data in a structured, machine-readable format
• Right to object: Object to processing based on legitimate interests or for marketing
• Right to withdraw consent: Where processing is based on consent, withdraw at any time

To exercise these rights, contact us at dollarpostpro@gmail.com. We will respond within one month as required by law.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

11. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication via Clerk
• Payment processing via PCI DSS-compliant Stripe (we never see your card details)
• Regular security assessments
• Access controls and monitoring
• Secure hosting infrastructure

While we take reasonable precautions, no system is 100% secure. We cannot guarantee absolute security of your data.

12. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from someone under 18, please contact us immediately at dollarpostpro@gmail.com and we will promptly delete it.

13. Marketing Communications

With your consent, we may send you marketing communications about our products, features, and promotions. You can opt out at any time by: (a) clicking the unsubscribe link in any marketing email; (b) contacting us at dollarpostpro@gmail.com. Opting out of marketing does not affect transactional emails (receipts, account notifications).

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service at least 14 days before they take effect. The "Last updated" date at the top indicates when the policy was last revised. Your continued use after changes constitutes acceptance of the updated policy.

15. Contact Us

For privacy-related questions, concerns, or to exercise your rights, contact us at: